International Delivery and Payment

iDoc.biz processes international orders according to the product category, destination country, carrier requirements, storage conditions and applicable legal requirements.

Delivery to the United States

Delivery to the United States may be available for eligible products. Availability is checked separately for each item because import requirements, product registration, carrier rules and transportation conditions may differ.

• Select USD in the currency switcher if you prefer to view prices in US dollars.
• Place the order with accurate contact and destination details.
• An iDoc representative will confirm product availability, the available delivery method, the estimated delivery period and any additional requirements before dispatch.

Products requiring a special temperature regime or other specific transport conditions are shipped only when an appropriate delivery method is available. Placing an order does not automatically confirm that the order can be dispatched.

Important Information About Ordering and Delivery

The sale and delivery of medicinal products are carried out taking into account the product category, storage conditions, and the legal requirements of both the country of dispatch and the country of destination.

Certain medicinal products may be supplied only upon a doctor’s prescription or with a valid prescription. Where necessary, iDoc staff may request a prescription, proof of the purchaser’s age, or additional information required to process the order.

Orders for medicinal products are not accepted from persons under 18 years of age.

The availability of delivery for a specific medicinal product depends on the destination country, the product’s registration status, the carrier’s requirements, and the necessary transportation conditions.

After receiving the order, an iDoc representative will verify the product’s availability and the possibility of delivery to the specified country and will contact the customer to confirm the order. The customer must provide accurate contact details and, where necessary, any documents required for processing and receiving the order.

Payment and Currency

Prices can be viewed in EUR, USD, UAH or MDL by using the currency switcher. The final charged amount may depend on the selected currency, the payment provider and the customer’s bank conversion rules.

For return conditions, please see our Refund and Return page. For questions about a particular product or destination, please contact us before ordering.